Privacy Policy
1. Who We Are
Orange Vista Properties, Unipessoal LDA ("we", "our" or "Company") is the data controller responsible for your personal data. We are registered in Portugal with NIPC 518346307, with registered office at Travessa do Fala-Só, 13b, Sala 03, 1250-109 Lisboa, Portugal. For any privacy-related questions, you can contact us at info@orangevista.pt.
2. Data We Collect
We collect the following types of personal data: (a) Contact data: name, email address, and message content that you submit through our website contact form; (b) Usage data: information about how you use our website, including pages visited, time spent, device type, and browser, through analytical cookies (see section 5).
3. Purposes of Processing
We use your data to: (a) Respond to your inquiries and information requests; (b) Provide information about our property renovation services; (c) Analyze website usage to improve user experience; (d) Comply with applicable legal obligations.
4. Legal Basis
The processing of your data is based on: (a) Consent: when you contact us through the form and accept our privacy policy; (b) Legitimate interest: to improve our services and website experience, provided your fundamental rights and freedoms do not prevail.
5. Cookies and Analytics
Our website uses essential cookies for basic functionality and analytical cookies from Google Analytics to understand how visitors use the site. Google Analytics collects anonymous data about pages visited, visit duration, and traffic sources. You can manage your cookie preferences through the consent banner shown on your first visit. For more information on how Google processes data, please see Google's privacy policy.
6. Data Sharing and Processors
We do not sell your personal data. We may share data with: (a) Service providers who help us operate the website (hosting, analytics); (b) Competent authorities when required by law. All processors are bound by confidentiality and security obligations.
7. International Transfers
Some of our service providers may be located outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or adequacy decisions.
8. Retention Periods
We retain contact form data for a maximum of 2 years after the last contact, unless there is a business relationship that justifies a longer period. Analytics data is retained according to Google Analytics default settings (up to 26 months).
9. Your Rights
Under the GDPR, you have the following rights: (a) Right to access your data; (b) Right to rectification of inaccurate data; (c) Right to erasure; (d) Right to restriction of processing; (e) Right to data portability; (f) Right to object to processing; (g) Right to withdraw consent at any time; (h) Right to lodge a complaint with the CNPD (Portuguese Data Protection Authority).
10. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit (HTTPS), restricted access to personal data, and regular review of our security practices.
11. Contact for Privacy Matters
To exercise your rights or for any questions regarding the processing of your personal data, contact us at info@orangevista.pt. We will respond to your request within 30 days.
12. Changes to This Policy
This policy may be updated periodically to reflect changes in our practices or applicable legislation. We recommend reviewing this policy regularly.